style="margin-top: 0in; margin-right: 0in; margin-bottom: 0pt; margin-left: 0in; ">The annual maintenance for Graphite Device Manager Enterprise software covers 1 licensed device and includes major releases upgrades, patches, workarounds, hot fixes, access to our body of knowledge portal with documentation and FAQs (http://www.polygrammic.com/faq), e-mail access to our support personnel. All devices managed by the Graphite software at one INSTALLATION site must be covered with maintenance, no partial coverage is allowed.